Positioned at point of convergence between Social CRM, Social Media Monitoring, Engagement Marketing and Community Management and Enterprise 2.0, The Social Customer 2012 (London, 29th March) is a must-attend conference for any forward-thinking Customer Service, CRM, Marketing, Social Media, PR or Communications Executive. Hear how leading brands are managing their customer engagement through social media and discover the tools that make this possible. Book below or visit the website.

Social CRM 2012 Frankfurt is a one-day conference that will bring together thought-leaders, practitioners and solution providers to explore developments in Social CRM, including social media listening, customer engagement, advocacy communities, enterprise social networking and social business strategies. Over 400 companies attended this popular event series in 2011. To register your interest click here or contact us.

Social CRM 2012 Brussels is a one-day conference that will bring together thought-leaders, practitioners and solution providers to explore developments in Social CRM, including social media listening, customer engagement, advocacy communities, enterprise social networking and social business strategies. Over 400 companies attended this popular event series in 2011. To register your interest click here or contact us.

This innovative two day event provides the ultimate deep dive into the latest thinking, strategies and case studies in social media marketing. Day 1: a fast-paced, intensive conference featuring expert speakers and case studies on: Social Media Management, Social Media Measurement & ROI, Social Commerce, Location Marketing, Facebook and B2B Marketing. Day 2: 12 high value workshops, including How to Gamify your Marketing, A 30-minute Guide to Social Media Monitoring and How to Identify Social Media Influencers.

Positioned at point of convergence between Social CRM, Social Media Monitoring, Engagement Marketing and Community Management and Enterprise 2.0, The Social Customer 2012 (Paris, 29th Nov.) is a must-attend conference for any forward-thinking Customer Service, CRM, Marketing, Social Media, PR or Communications Executive. Hear how leading brands are managing their customer engagement through social media and discover the tools that make this possible. To register your interest click here or contact us.