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Charity Buzz Monitoring: A “Live” Experiment

Now, here's an experiment. We've started getting lots of charity signups for our conference - Monitoring Social Media 09 - taking place later this month in London. Obviously, reputation management is rather important when you're dealing with people's generosity and...
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The Benefits of Social Media Monitoring for Charities

Benefits of Social Media Monitoring for Charities Ten years ago I was helping leading charities in the UK, including Christian Aid, YMCA, Woodland Trust, Epilepsy Action and Breast Cancer Care, to develop online communities. Since then the game has changed. It’s no l...
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