It's always nice to receive a UK-focused social media report, so I was pleased to read a new survey from eGain into how British consumers prefer to make complaints.
It's not quite what I expected though. Apparently, while more than 60% of 18-35 year olds prefe...
Jan. 05, 2012
My friends at Constant Contact recently published a report on small business usage of social media, taken from a survey of 2000 SMEs. I've had a look through now and the results are actually pretty amazing. It seems SMEs are adopting social media at an extremely ra...
Jan. 01, 2012
Rather than post up my predictions for 2012, this year I thought I'd highlight 5 of the best "social media predictions for 2012" posts and do a little critique of them. Sound fun? Read on MacDuff...
Marc Andressen on Cnet
This is my favourite social media "Pre...
Dec. 22, 2011
One of the major problems with Twitter, especially for Marketers, has been it's ephemerality. A report in 2010 suggested that the active lifespan of a Tweet was effectively 1 hour - in that 92% of all the re-Tweets happen during that single hour. After that, you might...
Dec. 16, 2011
Founded by Luke Brynley-Jones, one of the UK's most experienced social media consultants, Our Social Times is a popular social media marketing blog. We also run high quality social media conferences, courses and worshops in the UK, US and Europe. Read More
