Social Media Monitoring Services | Our Social Times

Social CRM: The Official Buzzword of 2010

If 2009 was the breakthrough year for social media monitoring, then social CRM is most definitely the buzzword of 2010. I suppose it's only logical that, once companies have started listening to customers, learning all about their tastes and interests and finding out wh...

Sep. 05, 2010

9 Comments
Categories
General, Social CRM, Social Media Monitoring Services, Social media ROI
Tags
CRM solutions, integrated CRM, Social CRM, social CRM solutions, social media monitoring
Share
On Twitter
On Facebook

Social Media Conferences: New York, San Francisco, London, Boston, Miami and Paris

I'm pleased to announce a series of excellent social media monitoring and marketing conferences that my event company - Influence People - will be hosting over the coming months (see below). In celebration, we're running a 2-for-1 offer on tickets bought between now an...

Aug. 26, 2010

2 Comments
Categories
Events, Featured, General, social media analyics, social media measurement, Social Media Monitoring Services
Tags
social media boston, social media events, social media London, social media miami, social media new york, social media paris, social media san francisco
Share
On Twitter
On Facebook

How to Analyse Sentiment and Benefit from the Insight it Provides

With just two weeks until Monitoring Social Media Bootcamp, we thought we’d give you a taster of the event with a series of posts about the workshops we’ll be having. First up is Marshall Sponder’s session called “How to Monitor Sentiment and Benefit from the In...

Mar. 14, 2010

1 Comment
Categories
Events, sentiment analysis, Sentiment Detection, Social Media Monitoring Services
Tags
monitoring social media bootcamp, msmbc10, sentiment analysis, social media measurement, Social Media Monitoring Services
Share
On Twitter
On Facebook

Using Social Media Monitoring to Calculate the Market Value of Winter Olympics Athletes

Lutz Finger and his team from Fisheye Analytics have just published an interesting social media monitoring report on the Winter Olympics in Vancouver. They looked at the coverage each athlete received in online news and social media combined, then calculated a "mark...

Mar. 05, 2010