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A 30-second Guide to Facebook’s Latest Changes

For anyone who's heard the buzz about Facebook's latest, radial, changes, but hasn't had the time to watch Mr Zuckerberg's Steve Jobs-style presentation, here are the 6 things you really need to know: Facebook is re-designing the Profile page to be a Timelin...
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Facegoogle? Facebook Responds to Google+ and Gives in to Foursquare

I was pleased to read today about Facebook's rapid enlightenment on the need for easy to use privacy settings. That it comes as a reaction to Google+'s Circles feature (which has been widely praised for it's usability), is enormously satisfying. Not only do we now h...
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How to Use Social Media for Customer Services

Most of the buzz around employees using social media has been negative. News stories have focused on bored desk-workers wasting hours on Facebook, Domino's pizza employees posting revolting videos on YouTube, or idiots bad-mouthing their bosses on Twitter, thus earning ...
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