* You are viewing Posts Tagged ‘social media monitoring’

New Report: Corporate Blogging Declines while Monitoring Stalls

A report out this week from the Society for New Communications Research trupeted the headline "Blogging Declines as Newer Tools Rule". As a social media blogger, it attracted my attention. It turns out though, what's in decline is the number of Inc. 500 companies...
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Social Media ROI Depends on the “Maturity” of Your Approach

During the social media monitoring training course that I hosted in London last Thursday with Marshall Sponder (@webmetricsguru), he suggested an interesting approach to the question of social media ROI. In Marshall's view there are essentially 4 levels of maturi...
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Social Media Monitoring Training

Hosted by Marshall Sponder - a former Director of the Web Analytics Association and author of Social Web Analytics - this 1-day Social Media Monitoring Training course will teach attendees how to monitor and measure social media. Attendees will learn about the best moni...
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Social CRM 2012

Social CRM 2012 Brussels is a one-day conference that will bring together thought-leaders, practitioners and solution providers to explore developments in Social CRM, including social media listening, customer engagement, advocacy communities, enterprise social networki...
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