Social Media ROI Depends on the “Maturity” of Your Approach
During the social media monitoring training course that I hosted in London last Thursday with Marshall Sponder (@webmetricsguru), he suggested an interesting approach to the question of social media ROI.
In Marshall's view there are essentially 4 levels of maturi...
Jan. 30, 2012
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[caption id="attachment_780" align="alignleft" width="500" caption="Luke Brynley-Jones talks with Philip Hofmeyr at Social Media Measurement & Monitoring (photo: Benjamin Ellis)"][/caption]
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