The Social Media Monitoring Industry Meets Social CRM Head on
When I hosted Monitoring Social Media 09 in November last year, attendees were asking the same few questions: “what are the best tools for listening to our customers?” and “how can we use social media to protect our brand and reputation?” We also had the perenni...
Sep. 21, 2010
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General, Social CRM, social media marketing, social media measurement, Social Media Monitoring Services -
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brandwatch, jive, lithium, meltwater buzz, radian6, Scoutlabs, Social CRM, social media measurement, social media monitoring, synthesio, Sysomos -
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We've now published the impressive list of speakers and panellists for Monitoring Social Media 09 on our new event website, along with more details of the programme.
We have some of the UK's finest digital PR and marketing thinkers, in the form of Alan Moore (SMLXL)... 
Founded by Luke Brynley-Jones, one of the UK's most experienced social media consultants, Our Social Times is a popular social media marketing blog. We also run high quality 
